I am Jaenette Struwig and I welcome you to my Travel Agency located in Paarl. I run my own travel business as a franchisee of Travel Counsellors.
My love and passion for Travel and the Travel Industry started after I found myself working in my 20’s, on a Luxury Cruise liner. That allowed me to travel extensively across the world and it naturally led me to my next role to become a Travel Agent. The fact that I loved customers enabled me to be successful in my role.
I find great satisfaction working together with my clients to make their dreams come true. Being versatile with Leisure customers as well as Corporate customers and assisting diverse clients’ requirements is so important.
My clients know they can trust me, and they know that I have their best interest at heart. I have more than 19 years’ experience working as a Travel Consultant. During this time, I have grown and evolved with all the changes that have happened in the travel industry. I love exploring new ways to assist my clients by being hands on and a forward thinker.
I have a big love for Art and Architecture and that is why Edinburgh will always be my favorite city outside of South Africa, but our country with its vast variety of people, amazing beaches and huge variety of food and culture is still my favorite country.
Please get in touch with me for your holidays or essential business travel requirements. I look forward to hearing from you.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My Videos
Love Cape Town C
14/09/2021
I'm thrilled to announce that Travel Counsellors has partnered with Cape Town Tourism to bring you the very best that Cape Town has to offer.
Victoria Falls
18/02/2021
Corporate clients also has time to stop at the majestic Victoria Falls and experience the roar of the water fall.
Kraalbaai House Boats
18/01/2021
We spend 2 nights on these Kraalbaai House Boats in Langbaan. What an amazing local getaway.
Keep Dreaming
12/11/2020
Keep Dreaming, Travel to follow .....
Reasons to book with me.
22/10/2020
It's so important to feel safe and confident when it comes to making future travel plans...
My customer stories
Sent by Trevor Maddison
Robertson 03/02/2025
Puik diens, was baie hulpvaardig!! Ons sal Travel Cousellors (Jaenette Struwig) met die grootste vrymoedigheid aanbeveel. Ons hoef letterlik niks te doen nie. Ons waardeer jou met al die goeie raad en aanbevelings deur jou gemaak. Geseënde dag!!
Sent by Nicoleen Loots
Cape Town 24/01/2025
Best professional service I ever use!
Sent by David Wiliams
United Kingdom 24/01/2025
Clearly highly experienced and very professional
Sent by Belinda Matala
Toronto, Canada 24/01/2025
Very knowledgeable in recommendations. Very flexible to reach and work with. Very supportive once we were there, working through any issues that arose. Developed a very trusting relationship. Have already recommended to friends and family! Thank you!
Sent by Ilse Wessels
Gauteng 24/01/2025
A fantastic experience from start to finish! Jaenette listened carefully to our needs and crafted a perfect itinerary for all our trips. exceeding our expectations with unique experiences and top-notch accommodations. Her attention to detail and prompt communication made the whole process stress-free, I would highly recommend Jaenette!
Sent by Moira Light
Graaff Reinet 20/01/2025
Very grateful for your professional efficient help - will DEF use you going forward for all trips.
Sent by Kiffie Henderson
Wellington 06/01/2025
Baie tevrede Sal weer van die diens gebruik maak
Sent by Kiffie Henderson
Wellington 06/01/2025
Baie tevrede Sal weer van die diens gebruik maak
Sent by Peter Rehder
Tallinn, Estonia 03/01/2025
Always friendly, enthusiastic, helpful, relevant!
Sent by Jurie VAn Niekerk
Paarl 08/11/2024
Jaenette is a very profesional individual and has patience like no one on earth.
Sent by Rae Beneke
Cape Town 27/08/2024
Brilliant service and the personal touch from Jaenette Struwig Highly recommended! Thank you
Sent by Lelanie Swarts
Gauteng 13/08/2024
Actually, I was searching for 11 and not 10 ...always the best service. Thank you Jaenette!
Sent by Nettie Klip
Cape Town 31/07/2024
Thanks so much Jaenette for all your help- you are a star!
Sent by Nellie Honicke
Cape Town 08/07/2024
I don't even know where to start! You know that moment when you see someone and they mean soo much to you, you just want to squeeze them to pieces, we'll that is kind of how I feel about Jaenette after touring USA for 3 weeks and having her at the touch of a button the entire time. Working with her has been one of the best experiences I have ever had. She made sure we were well looked after everywhere we went. Her attention to detail and customer satisfaction is beyond what any job expects of her. She was phenomenal and I would recommend her over and over to anyone! Thank you Jaenette!
Sent by Ruby Nettie Wagner
Poland 27/05/2024
Most helpful! Jeanette goes above & beyond in making sure our needs are met. She always keeps me in the loop of any situation in progress. Her professionalism is on point! Besides being the best Travel Agent for me I have and will recommend her services highly. Thank you
Sent by Marianna Rossouw
Robertson 09/04/2024
Friendly, Helpful and always there for you!!!
Sent by Lucie Parenicova
Netherlands 09/04/2024
Fast, friendly, client oriented....we got all what we wished for!
Sent by Christo Malan
Paarl 09/04/2024
Great service as always !!
Sent by Mias Van Jaarsveld
Cape Town 09/04/2024
Jaenette is amazing. I would definitely recommend her.
Sent by Hanri Nel
De Doorns 25/01/2024
Jaenette is always helpful and does more than what is asked of her.
Sent by Luther Bakkes
Paarl 22/09/2023
I had a great customer experience thank you very much
Sent by Willem Versteeg
Holland 13/09/2023
She helped me very fast and with satisfaction.
Sent by Tobias Mostert
Paarl 13/09/2023
It is an absolute pleasure to work with Jaenette! Her advice is excellent and she is always on call to assist when I need help.
Sent by Lisa Jooste
Hartbeespoort Dam 27/07/2023
Thank you Jaenette for arranging the best trip of our lives!
You were there for us every step of the way, even on weekends, when we wanted to make last minute changes.
You are professional, friendly and provide excellent service, above and beyond anything i have experienced.
I am looking forward to you arranging our next holiday destination!
10 stars!!!
Sent by Jose Miranda
Stellenbosch 17/07/2023
Jaenette, Thanks for your excellent and professional service and support. Regards, J
Sent by Craig Entwistle
USA 17/07/2023
Jaenette is amazing! She listens, finds options and is prompt with her reply’s. Nothing I can add to improve her service.
Sent by Rene Pietersen
Stellenbosch 11/07/2023
Baie dankie vir al jou puik reëlings vir 'n wonderlike boot vakansie!
Sent by Delia Visser
Paarl 06/07/2023
Your service was Impeccable
Everything was in pace and we had the time of our life!!
Thank you for everything
Much appreciated
Sent by Nicholas Raba
Mozambique 28/06/2023
Jaenette was an absolutely brilliant travel counsellor and extremelely attentitive to the client requirements at all times. Thorougly recommended
Sent by Zenda Marais
Paarl 18/06/2023
Jaenette,ons wil net vir jou dankie sè vir al die rèelings met ons vakansie.Als was inplek en ons het die vakansie baie geniet,lekker herinneringe.
Sent by Annelize Dix
Stellenbosch 17/06/2023
Jaenette was great!
Sent by Christine Pienaar
Cape Town 01/06/2023
Jaenette was wonderful to work with and ensured we had a smooth and hiccup-free journey to Malawi. In the past I have tried to navigate travels without a travel agent and now, after the help of Jaenette, I won't fly internationally without one. It was such a relief to know someone else was taking care of the details and that we could simply relax and enjoy our time away.
Sent by Deonie Swanepoel
Paarl 31/05/2023
Vreeslik baie dankie Jaenette vir jou awesome reëlings met ons vakansie in die Griekse Eilande!!!! Alles van die begin tot die einde was 100% perfek. Die lekkerste vankansie ooit!!! Kan nie wag om weer saam met jou te werk vir ons volgende een nie. Jou diens was PUIK!!
Sent by Jess Mulder
Cape Town 02/05/2023
I have been using Jaenettes services for years now and she has always delivered and gone over and beyond for myself and my mother with our travel plans.
Sent by Quantas Ludick
Wellington 13/02/2023
Jaenette is always very helpful and always ready to help, no matter how big or small the booking is. Excellent counsellor and highly appreciate and recommend her to anyone.
Sent by Peter Rehder
Stellenbosch 13/02/2023
Always excellent, competent and friendly service by Jaenette!
Sent by Burnett Swanepoel
Paarl 13/02/2023
Quick response causing us to make our decision very easy with confidence and assurance.Welldone on knowledge about options and listening to your client.
Sent by Logan Robinson
Stellenbosch 13/02/2023
Jaenette was lovely, she went above and beyond to help me and make me feel more at ease by answering all my questions and making everything happen. Thank you so much Jaenette, you are honestly the best.
Sent by Penelope Hilton Barber
Cape Town 10/08/2022
Jaenette is the absolute best. She has gone above and beyond in helping me organize my trip. Nothing is too much trouble, even when I had to change my destination at short notice. I’m so glad I booked with her and not to depress myself Online. It has been so helpful to be able to speak to her on the phone and sort out details. Thank you!
Sent by Vera Alimanova
Cape Town 05/04/2022
I love the experience. You are the best
Sent by Taleta Schreuder
Paarl 05/04/2022
Always available for even the silliest question. Jaenette is calm and was very helpful during the whole process
Sent by Ruby Wagner
Gauteng 05/04/2022
Most helpful, efficient, friendly and prompt service! Each and every time! Just delightful in dealing with Jaenette! Thank you!
Sent by Johan Strauss
Stellenbosch 02/04/2022
Thanks Jaenette - your service and assistance is greatly appreciated. I will always travel knowing you have taken care of all the requirements!
Sent by Ilne Portwig
Wellington 02/04/2022
Dankie! Jou diens is fantasties. Waardeer. Ilne
Sent by Ruaan Swart
Gauteng 02/04/2022
If there was an option to select 11/10 I would have! Jaenette was absolutely fantastic, she is very knowledable and is always willing to go the extra mile.
Sent by Therina Du Toit
Cape Town 02/04/2022
The service provided was extremely fast and efficient!
Sent by Elzanne Correia
Cape Town 13/09/2021
Jaenette has been amazing at answering all my questions, no matter how small. She has been great during the journey & I will most definitely use her again and recommend her.
Sent by Frans Nel
Cape Town 30/08/2021
Very fast and professional! Great service.
Sent by Steven Thomlinson
Stellenbosch 13/08/2021
I am impressed with the service and how obstacles were handled and sorted out. Thank you very much.
Sent by Roberta Steenkamp
Cape Town 12/08/2021
Jaenette was extremely helpful, friendly and professional - and always willing to answer my questions. Her response times were very good. Thank you for your service! Roberta Steenkamp
Sent by Grietha Louw
Windhoek 27/07/2021
Dankie Jeanette! Vir die ekstra mile wat jy gaan.
Sent by Adam Nel
Gauteng 26/07/2021
Jaenette has done a fabulous job in helping me plan my trip. It was a difficult one especially during COVID times, yet Jaenette has gone above and beyond to make sure that everything was sorted for me.
Sent by Ilana De Klerk
Paarl 08/07/2021
Hallo Jaenette
Baie dankie vir al jou reelings. Alles het goed afgeloop. Ek waardeer jou moeite. Dit is vir ons baie gerusstellend om ons reissake deur jou te doen. Ons het jou ook vir vriende aanbeveel wat tans in Malawi is en binnekort sal moet terugkeer SA toe.
Groete vir eers tot n volgende keer.
Mooi bly
Ilana
Sent by Richard Fitz
Cape Town 19/04/2021
Hi Jaenette,
I would like to take this opportunity to express my gratitude. The past year has been very challenging and traumatic for me, not knowing when I would be able to return to NZ.
I think that the most difficult thing was getting someone to help or just give me the right advice. After many calls and emails, I became so despondent and depressed that I gave up.
Until you came along, firstly you listened and empathized with my situation. I know that you went above the call of your duty to help. Late emails and messages always letting me know what's happening.
And today I'm leaving for NZ, home.
Many thanks,
Richard Fitz
Sent by Esterhuysen Family
Graaff-Reinet 11/12/2020
I can refer Jaenette, to anyone needing travel arrangements made. She has been by my side over the past 8 years/ She has always helped effectively and it is always done with a smile! Give her a call if you want your travel plans made simple and hassle free.
Sent by Seton Bailey
Montague Gardens 07/12/2020
Dear Jaenette,
Thank you as ever for your extreme hard work, your passion and your faultless professionalism in getting Kenny the best deal available.
We – and he - genuinely appreciate it. I can’t begin to tell you what it means.
Thanks again and best regards,
Seton Bailey
Sent by John Vowels
Paarl 07/08/2020
My favourite and only travel agent, Jaenette Struwig @Travel Counsellors
Sent by Erik Breytenbach
Pretoria 17/07/2020
Highly recommended travel consultant!!! Jaenette Struwig from Travel Counsellors